Privacy Policy

At Flora & Fauna Aquatic, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We may collect the following information when you interact with our store:

  • Personal details such as your name, phone number, email address, and delivery address.
  • Payment details (processed securely through our trusted payment partners — we do not store card information).
  • Order history and preferences to help us improve your shopping experience.
  • Technical information such as browser type, device, and IP address for analytics and security purposes.
💡 How We Use Your Information

We use your information only to:

  • Process and deliver your orders efficiently.
  • Contact you for updates, confirmations, or customer support.
  • Improve our website, products, and customer service.
  • Send promotions or special offers (only if you opt in).
🛡️ Data Protection & Security

We take data protection seriously.

All personal information is stored securely and accessed only by authorized personnel. Our payment gateways are SSL-encrypted to ensure safe and secure transactions.

📤 Sharing of Information

We do not sell, rent, or trade your personal data.

Information may only be shared with:

  • Delivery partners, to complete your shipment.
  • Payment processors, to handle transactions securely.
  • Legal authorities, only if required by law.
🧺 Cookies

Our website uses cookies to enhance your browsing experience — for example, remembering your cart items or login preferences. You can disable cookies anytime in your browser settings.

📧 Your Rights

You can:

  • Request access to your stored data.
  • Ask for corrections or deletion of your personal information.
  • Unsubscribe from marketing communications anytime.

Simply contact us at admin@fnfaquatic.com for any privacy-related requests.

📅 Policy Updates

This Privacy Policy may be updated from time to time to reflect new regulations or improvements in our practices. Any changes will be posted on this page.